OUR WORK PROCESS
Tour and Travel Workflow
01
Planning & Booking
From the moment you reach out, we begin crafting your ideal journey.
Client Inquiry: We understand your preferences, travel dates, budget, and special requirements.
Destination Research: Our experts suggest the best destinations, activities, and hidden gems tailored to your interests.
Itinerary Planning: We create a customized, day-by-day plan including attractions, local experiences, and downtime
Bookings: We handle all bookings—flights, accommodations, tours, and transfers—for a seamless travel experience.
02
Confirmation & Documentation
We ensure all your travel arrangements are confirmed and well-documented.
Send Confirmations: You receive a detailed travel plan with all booking confirmations.
Travel Documents: We provide flight tickets, hotel vouchers, tour passes, and visa along with the necessary information.
Pre-Travel Checklist: We help you prepare with destination tips, packing lists, and essential travel advisories.
03
Travel & Support
Your journey begins—with full support every step of the way.
Trip Monitoring: We track your flights and accommodations to ensure everything runs smoothly.
Local Assistance: Our partners and support team are available to assist with changes, delays, or special requests.
Emergency Support: 24/7 assistance is just a call or message away for any unexpected situations.
04
Feedback & Follow-Up
We value your experience and aim to make each trip better than the last.
Collect Reviews: We invite you to share feedback on your trip and service quality.
Address Concerns: Any issues are handled promptly and professionally to ensure satisfaction.
Future Deals: Enjoy access to loyalty rewards, referral perks, and personalized offers for your next adventure.
OUR WORK PROCESS
Customs Clearing Service Workflow
01
Pre-Operation & Documentation
Provide a service quote, finalize the contract, and create a checklist for receiving Proof of Sales Documents (PCD).
Receive, verify, and assign operation numbers to PCD.
02
Communication & Coordination
Send documents to the transit agent, notify the customer of the goods' arrival, and send original documents via DHL.
03
Customs Declaration & Taxation
Confirm shipment arrival, assign HS codes, declare items, calculate taxes, and inform the customer.
Submit documents, make payments, and resolve any inspections or queries.
04
Post-Customs & Goods Handling
Monitor goods release, track shipment status, and resolve issues to ensure timely delivery.
Confirm arrival at ports, process payments, and address customer queries.
05
Quality Assurance & Delivery Coordination
Inspect goods for compliance and secure necessary permits.
Schedule deliveries, track progress, and confirm successful delivery.
06
Finalization & Client Follow-Up
Finalize customs declarations, issue invoices, and prepare payment schedules.
Check in with customers post-delivery, gather feedback, and maintain relationships with regular visits.
OUR WORK PROCESS
Trading Workflow
01
Marketing & Procurement
We conduct market research, identify viable goods aligned with our import license, and handle all regulatory requirements. This includes securing proforma invoices, currency exchange permits, and transit documentation, while coordinating with suppliers and clearing agents for smooth importation.
02
Warehousing
Upon arrival, goods are verified for quality and quantity, logged with a Goods Receiving Note, and stored using a First-In, First-Out (FIFO) method. Inventory is managed with stock cards to ensure accurate tracking and reporting.
03
Pricing & Sales
We calculate unit costs based on all related expenses, set competitive selling prices, and issue official invoices for sales. Products are then delivered to customers, with timely follow-up on credit payments.
04
Team Management
Our leadership fosters a culture of accountability and growth, offering guidance and development opportunities to ensure peak team performance.
